FAQ

How it works

1. Browse our selection of delicious dishes and add your favourites to your basket.
2. Order your meals in advance and surprise your guests. Don't worry, the secret stays between us!
3. Fill your fridge with delightful meals for the week. Keep them closed for 2 to 5 days in the refrigerator from the day of the delivery.
4. Invite All Ready to your table and impress your guests and family ... A gourmet solution, easy to heat, in the oven or microwave.
5. Enjoy and fall in love with our cooking.
6. Congrats! Thanks to our biodegradable, recycled and recyclable packaging you will adopt a green attitude towards our planet.

Until when can I order?

In order to obtain the best fresh products, we requier 48 hours notice.

What are the time and places of delivery?

Deliveries take place from Monday to Friday in the 19 municipalities of Brussels, Walloon Brabant and Flemish Brabant.
The timeslots available are 14:00 and 16:0017:00-19:00 or  19:00 and 21:00 
Delivery is free from 4 ordered dishes.

Can I pick up my order?

Yes, our workshop is open from Monday to Friday between 15:00 and 19:00 pm. The address is 93 Alsembergsesteenweg, 1060 Brussels.

What are the costs?

The price per dish ranges between 4.90€ and 15.90€. The delivery cost is as below
From 1 to 4 meals, 10 euros 
5 meals and more, 5 euros.

What should I do if I want to change my order / cancel?

Please contact us. Send us an e-mail to miam@allready.be, or let us know by calling to 02 318 17 19. We will find a solution together.

What happens if I'm not there to receive my order?

For reasons of hygiene and food safety, the meals that have not received, will be returned to our workshops. Your order will not be exchanged or refunded.

How is the food packaged and delivered?

Each dish is individually packaged in a biodegradable container, sealed with a bio-compostable food film and follows the food standards. The list of ingredients, preservation and consumption instructions are on the label and the associated collar of each container. Upon delivery, the containers are maintained at temperatures thanks to packed crates.

Do you have any advice for heating and / or presenting the dishes?

The containers can be heated both in the oven and in a microwave. The warming instructions can be found on the labels, depending on the chosen dish.

How can I keep the dishes?

The plates can remain closed in the refrigerator for 3-5 days.

What happens if the experience does not satisfy me?

Please contact us by e-mail to miam@allready.be or by phone at 02 318 17 19. We will do our best to satisfy your taste buds!

What about food safety?

At All ready, we ensure compliance with the quality of the food in all the preparatory steps. We respect the specifications and standards in food safety imposed by the FASFC (Federal Agency for the Safety of the Food Chain), and we also conduct our own internal checks. Please do not hesitate to contact us if you have a problem with an aliment.

What is the serving size?

As an indication, the portion contains 375 gr minimum, consisting of 120 g of animal or vegetable proteins, 100 grams of vegetables and 100 g of starch. The weight display may depend on the type of dish.

What about allergens?

During the preparation, we add no additives, colourings, flavourings or preservatives. The allergens are displayed next to each dish on our website. However, if you want a detailed list of the allergens of each dish, you can send us an e-mail or make a call 02 318 17 19.

For further questions - contact miam@allready.be

 
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